Privacy Policy

Privacy Policy for Aqueous SUP

Effective Date: May 9, 2025

Aqueous SUP is committed to protecting your privacy and ensuring that your personal

information is handled responsibly. This Privacy Policy explains how we collect, use, disclose,

and safeguard your information when you visit our website or engage with our services. Please

read it carefully to understand our practices and your rights regarding your personal data.

Information We Collect

Personal Information You Provide

We collect personal information you voluntarily provide through our website, forms, bookings,

and email communications. This may include:

• Name, email address, and phone number

• Billing details or payment information

• Emergency contact information

• Participant details for lessons or tours

• Other information relevant to your inquiry or reservation

If you provide personal information about others (e.g., emergency contacts or group

registrations), we will only use it to fulfill your request and will not send unrelated

communications.

Transaction Details

When you purchase a service or register for a session, we may collect:

• Purchase details (item/service, date, time, location)

• Payment method and billing information (processed securely through third-party

providers)

Automatically Collected Information

We may automatically collect technical data such as:

• IP address and browser type

• Device type, operating system, and screen resolution

• Date/time of visit and pages viewed

• Referring/exiting websites or search terms used

Information from Third-Party Platforms

If you interact with Aqueous SUP through social media (e.g., Facebook), or log in using a third-

party platform, we may access certain profile information in accordance with that platform’s

permissions and privacy settings.

How We Use Your Information

We use the information we collect to:

• Provide, confirm, and manage bookings or purchases

• Communicate with you about your services, inquiries, or updates

• Send occasional emails related to services, surveys, promotions, or events (with your

consent)

• Improve website functionality, performance, and content

• Monitor usage trends and analyze website engagement

• Ensure safety, compliance, and fraud prevention

Disclosure of Information

We may share your information with trusted third parties who help us operate our website and

services, including:

• Website hosting and analytics providers• Payment processors and gift card vendors

• Marketing and email service providers

• Customer service and booking platforms

These parties are only given access to the data they need to perform their services and are

bound by confidentiality.

We may also disclose your information if required by law, or to:

• Comply with legal obligations or respond to valid requests

• Protect the rights, property, or safety of Aqueous SUP, its users, or the public

• Detect, investigate, or prevent fraud or abuse

Data Security

We use industry-standard security measures to protect your personal information from

unauthorized access, use, or disclosure. However, no online transmission or storage method

can be guaranteed 100% secure. We encourage you to protect your devices and use strong

passwords when applicable.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Understand website usage patterns

• Personalize your experience

• Improve marketing relevance

• Remember preferences and streamline navigation

You can adjust cookie preferences in your browser settings or reject tracking technologies via

privacy tools.

Analytics

We may use analytics tools provided by services such as Google Analytics to better

understand user behavior on our site. These services may use cookies or other identifiers to

collect anonymized data about your interactions.

Your Rights and Choices

You have the right to:

• Access, update, or correct your personal data

• Request deletion of your data (subject to certain exceptions)

• Withdraw consent for marketing communications at any time

• Opt out of certain tracking technologies via your browser

To exercise these rights or update your preferences, contact us at info@aqueous-sup.com.

Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal

data from anyone under this age. If we learn that we have collected personal data from a child

without verified parental consent, we will promptly delete that information. If you are a parent or

guardian and believe your child has provided personal data, please contact us.

Third-Party Links

Our website may contain links to external sites not operated by Aqueous SUP. We are not

responsible for the content, policies, or practices of any third-party sites. We encourage you to

review their privacy policies before sharing any personal information.

Updates to This PolicyWe may update this Privacy Policy from time to time to reflect changes in our practices,

technologies, or legal requirements. The revised version will be posted here with a new

effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please

contact us at:

• Aqueous SUP

Phone: 509-420-3180

Email: info@aqueous-sup.com

Thank you for trusting Aqueous SUP. Your privacy matters to us.